Frequently Asked Questions

Your ThemeForest purchase codes are located in your Envato Market account under the Downloads section.

Log into your Envato account at envato.com, hover over your username in the top right, and select “Downloads.” Locate the purchased item, click “Download,” then choose “License certificate & purchase code” (available as PDF or text file). Open the file to copy the code, which verifies your purchase for theme support and updates.

ThemeForest purchase codes are found in your Envato Market account’s Downloads section, and official guides include screenshots for visual guidance.

https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code

ThemeForest item support, typically 6 months from purchase, can be extended or renewed via your Envato account’s Downloads section.

Log into envato.com, go to Downloads, find the item, and click “Extend now” (pre-expiry) or “Renew support now!” (post-expiry). Complete payment on the item page; some themes require updating your license in their portal afterward.

Review Envato’s full details at https://themeforest.net/page/item_support_policy or https://help.market.envato.com/hc/en-us/articles/207886473.

  • Log in to your ThemeForest account
  • Hover over your username and click “Downloads” from the drop-down menu.
  • The downloads section displays a list of all the items purchased using your account.
  • Click on “Renew support now!” or “Extend now” next to the item you wish to renew the item support for and that’s it!

Renew:

Extend:

The last step is to log into your account on the forum and click “Update” to update the final date on the forum.

The cost of support is determined by the type of support and is calculated as a percentage of the item price (the price paid to the author for the item license). You can read more detailed information here.